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Airbnb Superhost requirements checker

There are four requirements, and all four have to be met at the same time. Put your numbers in below and see which ones you have got, which one is holding you back, and by exactly how much.

Your numbers

Straight from your Airbnb dashboard. Nothing is sent anywhere, this runs entirely in your browser.

Your average guest rating, out of 5.

Host cancellations only. Major Disruptive Events and other valid reasons are excluded.

Replying to new messages, and accepting or declining requests, within 24 hours.

Stays completed in the last 12 months.

Fill in all four to see where you stand

We will not guess at missing numbers, so nothing is scored until every field is filled in.

Where to find these four numbers

All four live in your own Airbnb account, under Performance. They are not on your public listing page, which is why you have to type them in rather than paste a link.

Overall rating

Airbnb dashboard, under Performance, then Reviews. Use the overall average, not a single listing's rating if you have several.

Response rate

Performance, then Reviews, in the Superhost section. Counts replies to new messages, and accepting or declining requests, inside 24 hours.

Cancellation rate

Same Superhost section. Only your own cancellations appear here, with Major Disruptive Events and other valid reasons already excluded.

Completed trips

Performance, then Overview, filtered to the last 12 months. Count stays that finished, not upcoming bookings.

The four Airbnb Superhost requirements, in full

A 4.8 overall rating or higher. This is your average across all reviews in the trailing 12 months. It is the requirement most hosts fail, and the slowest to fix, because a single one-star review takes a lot of five-star stays to average out. If this is the one that is short for you, the cause is usually something specific and fixable in the listing itself rather than the hosting. A review starts counting once both you and the guest have reviewed each other, or once the 14-day review window closes, whichever happens first.

A cancellation rate under 1%. In practice that means roughly one cancellation per hundred reservations. Only cancellations you make count. Guest cancellations do not, and neither do ones caused by Major Disruptive Events or other reasons Airbnb accepts as valid. For a host with a handful of listings this usually means no host cancellations at all.

A 90% response rate. You need to reply to 90% of new messages, and accept or decline new reservation requests, within 24 hours. Note that it is both: leaving a request sitting unanswered counts against you the same way an unanswered message does.

At least 10 completed stays. Counted over the trailing 12 months. There is an alternative route for long-stay hosts: 3 completed reservations totalling at least 100 nights also qualifies. This checker uses the 10-trip rule, since it is the common case.

Airbnb assesses all four four times a year, in a 7-day window that begins on 1 January, 1 April, 1 July, and 1 October, looking back over the previous 12 months. Status is not awarded or removed between those windows, and you do not need to have hosted for the full 12 months to qualify. Once you are awarded it, the badge can take up to a week to appear on your listing.

Two things that disqualify you regardless of the numbers

You have to be the listing owner. Co-hosts are not evaluated for Superhost status, even when they are the one actually running the listing day to day. The same goes for experience hosts and service hosts. If you co-host someone else’s place and also own a listing of your own, only your own listing counts toward this.

Your account has to be in good standing. Airbnb can suspend or withhold Superhost status from hosts with high review-removal rates or high host-initiated cancellation rates, even when the four headline numbers are met.

What Superhost status is actually worth

Honestly: it helps, but it is not transformative on its own. The badge appears on your listing and profile, you get a filter in search that some guests use, and Airbnb has historically given Superhosts priority in support queues and occasional travel credit.

The larger effect is indirect. The same things that earn Superhost status, a high rating and fast replies, are the things guests actually judge you on when they are comparing three similar listings. Chasing the badge for its own sake is the wrong framing. Fixing what is dragging your rating down is worth doing whether or not it lands you the badge.

If it is your rating that is short, the listing is usually the reason

Ratings rarely drop because of one bad night. They drop because the listing quietly promises something the stay does not deliver: a photo that flatters, an amenity that is listed but tired, a description that undersells the walk from parking. Coho’s Listing Health Check reads your actual listing and tells you which of those you have, scored by severity, with rewrites you can paste straight back in.

Check what is costing you stars

Questions hosts ask first

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