The Airbnb welcome book template, ready to copy and send.
Fill in the brackets, add what applies to your place, and copy it into a message or print it. Free, no signup.
Add if relevant
Welcome to [Property Name]!
Hi [Guest Name], welcome! We're so glad you're staying with us. Everything you need for your stay is below — save this message, you'll probably need it more than once.
Wi-Fi
Network: [Wi-Fi network name] Password: [Wi-Fi password] [Optional: any quirks, e.g. "The signal is weakest in the back bedroom."]
Check-in
Check-in time: [time] [How they get in — door code, lockbox, key location. Be specific: "Enter code 4281 on the keypad, then turn the handle down."]
Check-out
Check-out time: [time] Before you go, please: - [ ] [e.g. Start the dishwasher if it's full] - [ ] [e.g. Take trash to the bins by the driveway] - [ ] [e.g. Lock the door and leave the key in the lockbox]
House rules
- [e.g. Quiet hours after 10pm] - [e.g. No smoking anywhere on the property] - [e.g. Max [X] guests, no extra visitors] - [Add your own — pets, parties, whatever matters for your place]
Getting around the house
[Anything a guest would otherwise have to ask about: the thermostat, the TV/streaming logins, the coffee maker, where extra blankets are, how the shower knob works if it's unusual]
Need anything?
Text or call us: [phone number] We usually reply within [timeframe].
In case of emergency
Nearest hospital: [name, distance] Emergency: 911 [Any property-specific safety notes — fire extinguisher location, gas shutoff, etc.]
Have a wonderful stay! [Your name]
This works printed or texted. Coho turns it into a page.
Coho’s Guest Welcome Book is the same information as a real page your guests open with their phone — the same link, every stay, with live nearby places and events kept current automatically. No app or account for your guest, ever.
Set up your guest welcome bookQuestions hosts ask first
Looking for more? See all free templates.