coho

Should you allow pets in your Airbnb?

By Vegard Pedersen4 min read

Pets is one of the few hosting decisions where the answer genuinely differs by property, and where copying what other hosts do is actively unhelpful.

The case for

The strongest argument is competitive rather than financial.

Filtering for pet-friendly removes most of the listings in any given area, so you are suddenly being compared against a much smaller set. That shows up as better visibility for those searches and as guests who are noticeably less price-sensitive, because they have fewer options and have usually been let down before.

Pet owners also travel at awkward times, book longer stays because kennels are expensive, and return to places that worked. Repeat bookings are worth a lot to a host with one listing.

The case against

The costs are real and worth naming honestly.

Turnovers take longer, because hair gets everywhere and "everywhere" includes under furniture and in soft furnishings. You will need a decent vacuum and a cleaner who is happy to do it, and that may cost more per clean.

Then there is the guest after. Allergic guests react to a flat that looks spotless, and that produces a review you cannot really defend, because from their side the complaint is accurate. Once you allow pets you should say so in the listing permanently, not just on pet bookings.

And there is occasional damage: scratched doors, chewed skirting, accidents on carpet. Rare, and not rare enough to ignore.

The property decides more than you do

Run through this honestly:

  • Flooring. Hard floors make this easy. Carpet throughout makes it a recurring problem.
  • Access. A ground floor with a door to outside is a different proposition from a third-floor flat with a shared stairwell and neighbours.
  • Outside space. Even a small yard changes the experience for everyone.
  • Neighbours. A barking dog in a terraced house is your problem, not the guest's.
  • How guests arrive. Drive-to markets are full of pet owners. Fly-to markets much less so.

If most of those point the same way, that is your answer.

Vague policies cause the problems

The worst position is not yes or no. It is "pets considered, message me."

That invites a negotiation on every booking, produces inconsistent decisions you cannot defend later, and means a guest turns up with a dog you pictured as much smaller. If you allow pets, allow them and write the rules down. If you do not, say so plainly.

Specifics worth deciding in advance, because they will come up:

  • How many animals, and what size
  • Whether they can be left alone in the property
  • Whether they are allowed on furniture or beds
  • Where they can be exercised, and where waste goes
  • What you expect at checkout, which for most hosts is a quick hair sweep and nothing more

Put these in your house rules and keep them short. A guest who knows the rules generally follows them, and the ones written down are the only ones you can reasonably enforce.

Price it as a cost, not a deterrent

If you charge a pet fee, charge roughly what the extra cleaning costs.

A modest per-stay fee is accepted without comment. A large one signals that you do not really want pets, prices you out of the market you just opened, and attracts exactly the guest who will not mention the second dog. Remember also that the fee passes through the same service fee arithmetic as everything else, so you keep slightly less of it than the number suggests.

Service animals are a separate thing

Do not conflate these. Service animals are not pets under Airbnb's policy, a no-pets rule does not apply to them, and you cannot charge a pet fee for one.

The rules around assistance animals are specific and getting them wrong has consequences beyond a bad review. Read Airbnb's own policy on it rather than reasoning from your house rules.

If you say yes, set it up properly

Practical things that make pet-friendly work: a mat and towel by the door for wet paws, a note about the nearest green space in your local recommendations, a lint roller in the cupboard, and a line in the cleaning checklist for the hair check.

None of it is expensive, and together it turns pet-friendly from a tolerance into a reason people book you specifically.

Filed underHosting basicspetshouse-rulesgetting-startedpricing

Common questions

Is it worth allowing pets in an Airbnb?
It depends on your property more than your preference. Ground floor, hard floors, outside space, and a location people drive to all make it easy. Upstairs, carpeted, shared entrance, and a guest base that flies in make it harder. Where it works, the reduced competition for pet-friendly stays is usually worth more than the extra cleaning.
Should I charge a pet fee?
Charge something that reflects the extra cleaning rather than a fee designed to discourage. A modest per-stay fee that covers a deeper clean is accepted readily. A large one prices you back out of the market you opened up, which defeats the point.
Do I have to accept service animals?
Service animals are not pets under Airbnb's policy and are not covered by a no-pets rule. You cannot refuse them or charge a pet fee for them. The rules differ from ordinary pet policies, so read Airbnb's assistance animal policy rather than assuming your own rules apply.

Put this into practice

The free templates and tools that cover what this article describes.

Get new host guides, when they’re worth sending

Occasional emails, only when we publish something genuinely useful. No daily digest, no spam, unsubscribe anytime.